Shipping and Return Policy
Shipping Policy
At Ree Oregano, we strive to deliver your order quickly and efficiently. Please review our shipping options and policies below.
Shipping Rates
| Rate Name | Order Condition | Shipping Cost |
|---|---|---|
| Free Shipping | Orders $35.00 and above | Free |
| Standard Shipping | Orders $0.00 – $58.99 | $5.99 – $12.95 (based on order weight) |
Free Shipping
Free shipping is available for orders with a subtotal of $59 or more after discounts and before taxes.
If your order subtotal is below $35, standard shipping rates will apply depending on the total weight of the package.
Order Processing
Once your order is placed, it is immediately sent to our fulfilment centre for packaging and shipment. Because of this, we cannot guarantee order cancellations, modifications, or address changes after an order has been submitted.
Subscription orders that are not cancelled or skipped before shipping are not eligible for refunds.
If you purchased Ree Oregano products through another retailer or marketplace, please contact the original seller directly for their return policy.
Customs & Import Fees
Ree Oregano is not responsible for any customs duties, import taxes, or additional charges that may apply at your destination.
Delivery Time
Domestic shipping typically takes 7–10 business days, depending on your location. Delivery times may vary due to:
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Holidays
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Weather conditions
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Carrier delays
Once a package has been shipped, Ree Oregano cannot be held responsible for delays, lost packages, or stolen deliveries caused by the shipping carrier.
Non-Continental U.S. Shipping
Currently, Ree Oregano ships only within the continental United States.
We do not ship to:
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Puerto Rico
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Guam
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U.S. Territories
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International locations
Return Policy
We offer a 30-day return policy for purchases made directly through the Ree Oregano official website.
This means you have 30 days from the date you receive your item to request a return.
Return Eligibility
To qualify for a return:
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The product must be unused and in its original condition
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Items must be in the original packaging
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A receipt or proof of purchase is required
Once your return request is approved, the item must be received by our warehouse within 14 days of authorization.
Refund Policy for Returned Products
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Refunds are issued only after the returned item is received and inspected
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Original shipping and handling fees are non-refundable
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Return shipping costs are the responsibility of the customer
For return inquiries, please contact:
Email: sales@reeoregano.com
Damaged or Incorrect Items
Please inspect your order immediately after receiving it.
If your item is:
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Damaged
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Defective
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Incorrect
Contact us within 7 days of delivery so we can resolve the issue.
To assist with your claim, please keep:
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The product
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Original packaging
Our support team will review the issue and provide assistance as quickly as possible.
Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods
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Custom or personalized products
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Personal care items
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Hazardous materials
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Flammable liquids or gases
We also do not accept returns on sale items or gift cards.
Exchanges
If you would like to exchange a product, please provide a detailed reason and photos if possible.
The fastest way to receive a replacement item is to:
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Return the original product
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Place a new order for the desired item
Refund Processing
Once we receive and inspect your returned item, we will notify you if your refund has been approved or rejected.
If approved, the refund will be issued to your original payment method.
Please allow time for your bank or credit card provider to process the refund, as processing times may vary.
Contact Us
If you have any questions regarding shipping or returns, please contact us:
Email: sales@reeoregano.com
Our support team will be happy to assist you.